We check the demand, accompanying notices and your lease, then separate genuine legal defects from missing evidence, transparency concerns and reforms that are not yet in force.
Existing legislation already imposes important requirements on many residential service charge demands. The Leasehold and Freehold Reform Act 2024 also contains further transparency measures, but several still require implementation and notice before they become operational. We apply only requirements in force to the legal-compliance result and label future-readiness observations separately.
Current statutory checks, lease checks and transparency observations—clearly separated.
For a demand within section 21B, we check whether the prescribed summary accompanies it and explain the consequence of any specific defect.
We check the information supplied against the relevant statutory requirements and distinguish a requestable omission from a defect with a defined consequence.
We check whether the charge appears to follow the lease machinery and whether the relevant period is identifiable. A concern here does not automatically make every demand unenforceable.
We identify whether the demand supplies enough detail to understand the sum claimed and what further information should be requested. The future standardised-form reforms are not treated as current law.
We flag missing premium, broker and remuneration information for further enquiry. We do not state that the uncommenced LAFRA transparency regime already makes the charge unenforceable.
We identify the sum claimed, the stated due date and whether these appear consistent with the documents reviewed. Ambiguity is reported without assuming automatic unenforceability.
Where evidence is available, we note how and when the demand was received and flag any point that depends on the lease, statute or further evidence.
£49 via Stripe. We confirm within 2 hours.
Tell us about the demand. We then send separate secure document-upload instructions.
We assess seven evidence-led points and separate current law, lease issues and future reform.
PDF within 48 hours after all requested documents arrive, with findings and next actions.
| Result | What it means | What we recommend |
|---|---|---|
| ✓ No defect identified | No defect was identified from the documents reviewed; this is not a guarantee that every charge is payable or reasonable | Focus challenge on the substance of the charges — consider a full audit |
| ! Further information needed | Information is missing or the demand appears inconsistent with the lease, but automatic unenforceability has not been established | We provide focused questions and identify any point needing legal advice |
| ✗ Non-compliant (s.21B) | Summary of rights missing — you may legally withhold payment | We provide template wording to withhold payment and demand correction |
| ✗ Commission not disclosed | Insurance remuneration or placement information is not apparent from the documents supplied | We provide a neutral information request and explain which future reforms are not yet in force |
Send us the demand and accompanying papers. We provide a sourced assessment of current requirements, lease issues, missing evidence and future-readiness points.
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