This Privacy Policy explains how LeaseScan collects, uses, stores, and protects your personal data when you use our website and services at leasescan.co.uk. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
LeaseScan is a trading name operating via leasescan.co.uk. We provide service charge auditing and consulting services to residential leaseholders in the United Kingdom. We are not a law firm and do not provide legal advice.
| Role | Data controller |
|---|---|
| Trading name | LeaseScan |
| Website | leasescan.co.uk |
| Contact email | hello@leasescan.co.uk |
We use Stripe to process payments. We do not store your payment card details. Stripe processes your payment data under their own privacy policy, available at stripe.com/gb/privacy.
↑ Back to topWe will only use your data for the purpose for which it was collected. We will not use your personal data for unrelated purposes without notifying you.
↑ Back to topUnder UK GDPR, we rely on the following lawful bases for processing your personal data:
| Basis | When we rely on it |
|---|---|
| Contract | Processing necessary to perform the service you have purchased |
| Legitimate interests | To improve our services and ensure our website functions correctly, where this does not override your rights |
| Legal obligation | Where we are required by law to process or retain your data |
| Consent | Where you have explicitly consented, such as for marketing communications. You may withdraw consent at any time. |
We do not sell, rent, or trade your personal data to third parties.
We may share your data only in the following limited circumstances:
If your case requires legal representation and you consent to a referral, we may share your audit report and contact details with a specialist leasehold solicitor. We will always ask for your consent before doing so.
We may disclose your data if required to do so by law or in response to a valid request from a public authority such as a court or regulatory body.
↑ Back to top| Data type | Retention period |
|---|---|
| Client data and documents | 6 years from date of service delivery (in line with standard limitation periods and HMRC requirements) |
| Contact form enquiries (no purchase) | 12 months |
| Paid-service intake form submissions | 6 years from date of service delivery as part of the client record |
| Website analytics data | 26 months |
After the applicable retention period, your data will be securely deleted or anonymised.
↑ Back to topWe implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the Information Commissioner’s Office (ICO) as required by law.
↑ Back to top| Right | What it means |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Rectification | Ask us to correct inaccurate or incomplete data |
| Erasure | Ask us to delete your data in certain circumstances |
| Restrict processing | Ask us to limit how we use your data |
| Data portability | Request your data in a structured, machine-readable format |
| Object | Object to processing based on legitimate interests |
To exercise any of these rights, please contact us at hello@leasescan.co.uk. We will respond within one month.
If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
↑ Back to topLeaseScan does not currently use non-essential analytics cookies. The site may use essential storage required for hosting, security and form processing.
If non-essential analytics are introduced, this notice and any required consent controls will be updated first. You may also control cookies through your browser settings.
↑ Back to topOur website may contain links to third-party websites, including Stripe and Zoom. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.
↑ Back to topWe may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of our services after changes have been published constitutes your acceptance of the updated policy.
↑ Back to topIf you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
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